As soon as the retainer is paid and the contract is signed, one of the first items in my CRM’s workflow series is to ship a welcome box to my clients. (Use code KMP50 to receive 50% off your first year!)
Inside this box, I include things like:
- Personalized welcome note (I print these through WHCC) to create and establish a friendship
- Branded items (Quality Logo Products and StickerMule for most items)
- Welcome Magazine (MagCloud)
- Curious what is inside? I offer a course on Welcome Magazines here!
- Box (PackLane)
- Horse Treats (Charleigh’s Cookies)